READING UNIT 13

1.

Read the tex on the opposite page and identify how many of the above means of communication are mentioned. What other forms of communication are mentioned?

1. telephone, emails, faxes, post, voicemail.
2. messages
3. emails
4. calls, messaging, voicemail, faxing, phone
5. faxes, voicemail, cell phone, messages.

2.

Match the following headings to each paragraph

A Making matters worse 4

B When in doubt, ask the boss 3

C A day in the life of an information junkie 5

D The cause of information overload 1

E The scale of the problem 2

3.

Read the text again. Are the following statements true or false?

1. The new generation of computer printers can take phone calls F
2. New technology has increased office stress for managers T
3. Coping whit information is now key to a manager´s productivity T
4. Some managers find email to be an efficient way to get work done T
5. It is best to use a variety of means to communicate the same message. T
6. Arlen Henock receives voicemail at night. F